How can I make a return?

Table of contents

  1. Return policy
  2. How returns work
  3. Information required for a request

1. Return policy

  • Returns can be made in accordance with our shop's return policy.
  • The product should generally be in a condition that enables the return to be processed properly.
  • Please refer to our current return policy for the applicable deadline and any exceptions.
  • If you are unsure whether a product can be returned, contact us before shipping it back.

2. How returns work

  • Register your return using the form below.
  • Enter your order number and the products and quantities you would like to return.
  • You will then receive information about the next steps and the return address.
  • Once we have received and reviewed your return, any applicable refund will be issued to the original payment method.

3. Information required for a request

  • Order number
  • List of products to return
  • Quantity
  • Reason for return
  • Product condition
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